Support teams spend most of the day rewriting answers they have already written. We build tools that prepare the work, and leave the judgement to the person.
One product today, built properly, in use inside real help desks.
For Zoho Desk. Every ticket arrives with a reply already drafted from your own help documents and policy pages. The agent reads it, adjusts a line, and sends. It also turns a long thread into three lines: what the customer wants, what has been done, what is still open.
Read more →We are building for support teams first, and following the same rule each time: the software prepares, the person decides.
If there is something your team rewrites every day, we would like to hear about it.
Tell us →Three rules that decide what goes in and what stays out.
Free to install on Zoho Desk. You bring your own AI key, so there is nothing to subscribe to.
See what it does